Saturday, November 19, 2011

Review: The Enterpriser Hotel 台湾企业家大饭店

Taichung was my first stop for my Taiwan trip. And The Enterpriser Hotel 台湾企业家大饭店 was the hotel arranged. Stayed there for 2D1N.

http://www.gohotel.com.tw/aboutus.htm

First impression of the hotel maybe I will give about 3.5 to 4 stars. It is definitely not as grand as 5 star hotel

Good: I am deeply impressed by the service of their staff. Good location with lots of eatery nearby for supper.

Example 1: When we first arrived, it was raining heavily, the staffs quickly ran out with umbrellas to fetch us. When we were back from our short shopping trip on a 3 cabs, the staff also quickly came out to open taxi door to welcome us back.

Example 2: When we first check in, the staffs were there to guide us to the lift and hold the lift throughout for us. When we requested for 3 cabs (we are a group of 9), it was peak hour and we waited for a while. They informed us politely that due to the weather and peak hour, we may have to wait a while for the cabs. The staff arranged for us 1 usual cab (for 4 pax) and a family size cab (for 6pax). They cared about us, which left a deep positive experience with them.

Bad: Limited breakfast selection, everyday is same.

Will I Go Back Again: Yes

Friday, November 18, 2011

Review: Jurlique Lavender Hydrating Mist






My friend recommended me this product. And I did a little research online and there were a couple of good review hence decided to get it.


Bought this at Changi Airport Terminal 2 DFS for $40.70.

Jurlique at Taiwan Airport is selling for NT945. Not much difference compared to SG for the exchange rate now.

My skin tend to become dry in the morning after cleansing and also when I travel.

The reviews I seen online are raving mainly about Rosewater Balancing Mist. I tried the tester and I don't really love the scent.
There are different kinds of mist with different scent for different skintype and concern.

Good: Tried this mist, totally not oily nor sticky and is easily to absorb. Feels lightweight and easy for my skin.

Bad: Heavy thick glass bottle. Glass = handle with care. I can't throw it around.

Will I Buy It Again?: 4/5 rating for it. I will purchase again unless there are better product that I encounter.

Review: Hong Thai Travel Singapore

Was planning to go on a trip to Taiwan with my parents and aunts. As they don't have the energy and health to go shopping with me for 7D6N, we decided to go on a tour instead. Scenary viewing + at least a little shopping for me.

I went to a couple of travel agencies at people's park to research before discussing with my aunt. Hong Thai wasn't in my list for my first round of research. When me and my aunt went down to people's park to have more details for a couple of agencies we shortlisted, we passed by hong thai and decided to head in.

Surprisingly, the tour consultant was able to convince us to sign for the package within 2hrs.

Good: The senior consultant that attended to us was knowledgable about taiwan and hence able to answer our doubts and convince us to sign for the package. He was also quick-witted enough to provide solutions to our problems.

Example 1: As their pricing is really close to Nam Ho travel, I couldn't decide which to take. Hence he asked me to take out their itinerary to have a comparison. Hong thai was a couple of dollars cheaper. I mentioned nam ho is offering cruise along sun moon lake, but hong thai isn't. He informed us that the period we are going is rainy season, even if there is cruise, there is a high possibility that it may be cancelled due to the weather. True enough, when i went, it was raining heavily, the fog was so heavy i couldn't see the mountains at all.

Example 2: I couldn't decide between 2 tour packages of Hong Thai. We wanted the cheaper package but my annual leave is a issue. Hence he recommended us to sign up for the more expensive one first, so we will not lose the first 10 pax discount at least. And when my annual leave is confirmed, I can request for a change of tour to the cheaper one.

Example 3: We have elderly in our tour, and we are worried about one of the attraction is a long slippery walk. He carefully explain to us that it's actually a round route and the eldery can wait at the starting point and we can pick him up after we walk 1 round.

Bad: Not Honest, not organized

Example 1: Taiwan was running a joint promotion of offering $100 for 100 years old with sg agencies. He showed us the promotion details and it was stated on the paper 100 years old = USD100. He only offered me SGD100. I questioned him that we should be offered according to the rate of exchange and he told me USD was a typo error. *roll eyes* I knew he was lying because nam ho is offering me SGD120 ok. After much negotiation and finally offered me SGD120.

Promo details: http://www.welcome2taiwan.net/2011event/TainwansCentenial/ch/

Example 2: When I went back to make balance payment, the queue system was in a mess as they only have a staff looking like a receptionist. I sincerely hope they should have a proper reception table with queue number.

Example 3: They requested me to send a email when i wish to change tour and and also when sending them the confirmed namelist. In my email, i clearly stated i wish to change my tour package and hope he could advise me the price again just in case if there was any change. I attentioned the email to my tour consultant, but apparently, I think there are other departments who handle emails. Hence my email never get a reply after a couple of day later I receive a phone call from another staff of Hong Thai. So not efficient.

Will I Go Back? : 3/5 for them. I will only go back if there is cheap deals. I won't highly recommended to friends.

About Me

Name: Christine

Christmas = X'mas
Christine = X'ine

21 years old. Working as a sales associate.

Graduated from Temasek Polytechnic with Diploma in Hospitality & Tourism Management.

What inspired me to start this blog?
I went for a Taiwan trip recently with a terrible experience with a 5 star hotel . Hence I want to start this blog to share about product & services with everyone. I also love to read reviews on products before purchasing.

My wish is also to share the good and caution the bad for people who found my blog while researching.

I am quite particular when it comes to service partially because of my diploma influence and also the fact that currently I am in this field.

Hope my little reviews is of help to you =)